Saturday, May 10, 2008

Lessons learned this week

1. just cause its plugged in, does not mean that it's plugged in.
2. when it looks like all the (old) dll's are being reloaded, they probably are.


A power outage a couple days ago caused a problem with one of our servers, the previous day, we migrated our DNS. After getting the server back online, we had some complaints that they could not connect via the Tournament Console. I thought at first it was the DNS migration. Turns out that my Vista machine at home could not connect via the console either, but I could get to the website, just not, using https://. Hmm, (All the other guys at tg were ok, but none of them are running Vista).



--------what i thought earlier----------------------------
For some reason, there is a problem with some computers viewing our https (SSL) pages. I am not sure how to go about fixing this, as we have most of our players online with no problems. Somehow, it must be an issue with caching and internet explorer. I made some changes here just now, and going to see if that helps. If it is a caching problem, it should resolve itself. I am afraid to admit, I dont know when! Keep us posted via the support link

what it was:
the system repair (from power outage) replaced a SSL file with an older one, this older one was not compatable with "newer" browsers. After reloading the latest Service Pack, the files were back up to date. This also fixed another "fresh cropped" problem with another service on the machine.

So, I learned, always make sure you have the latest "Stable" update to any of your softwares! Make it a point to have a Check day, where you go through your computer(s) manually and freshen everything up:)

Sorry this took so long to find and squash. -ej

No comments:

Post a Comment

Vulgar language, arguments, personal attacks, and behavior that is not conducive to an enjoyable environment will not be tolerated. Support related topics should be posted to the support link at http://www.tournamentgames.com.